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Frequently Asked Questions

Everything answered about catnip and your orders.

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Catnip Guide

What it is, how to use it, safety & storage

What is catnip?Is catnip safe for cats?Does catnip work on all cats?How do I use catnip with my cat?How much catnip should I give my cat?How often can I give my cat catnip?Can cats eat catnip — is it safe to ingest?Can kittens have catnip?Is catnip addictive for cats?My cat becomes aggressive after catnip — is that normal?How should I store catnip to keep it fresh and potent?Is your catnip pesticide-free and safe to use?

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Orders & Delivery

Payment, shipping, returns & refunds

What payment methods do you accept?Is it safe to pay on your website?Can I change or cancel my order after placing it?Do you offer Cash on Delivery (COD)?How do you ship orders?How long does delivery take?Do you offer free shipping?Do you deliver across India, including remote areas?How do I track my order?What if I'm not home when my order is delivered?Can I change my shipping address after placing an order?What is your return policy?My order arrived damaged. What should I do?When will I receive my refund?I received the wrong item. What should I do?How do I contact customer support?

Can't find what you're looking for?

Write to us, we will reply as soon as we can.

Email support@catnip.in

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